Your feedback ensures that we are aware of any improvements that need to be made. All feedback provided to us is handled in a confidential manner and will not impact your care at Calm Consultants.

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If you have provided us with your details, we will endeavour to reach out to you within 5 business days to both acknowledge your feedback and ensure we understand the situation. Following this, you will be involved in the resolution process and updated of any actions taken to resolve the situation.

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Calm Consultants' complaint handling procedure complies with the NDIS Quality and Safeguards Commission Guidelines.

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If you would like to speak to an independent third party instead, please contact the NDIS Quality and Safeguards Commission on 1800 035 544, or visit https://www.ndiscomission.gov.au/